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Signs to point way for downtown guests

Written By Unknown on Senin, 14 April 2014 | 00.52

Locals and visitors are getting additional assistance as they navigate downtown Boston on foot.

The Downtown Boston Business Improvement District is rolling out new directional signs that will help people identify where they are, points of interest inside and outside of the district — including tourist attractions, hotels, public parking and transit, and free Wi-Fi zones — and how many minutes it should take to walk to those destinations.

The organization, which is funded by property owners, already has two of the signs in place in front of Macy's on Washington and Summer streets, with more to come in June on existing street furniture and new structures under design.

The BID will spend approximately $750,000 on the way-finding project, which will take two to three years to complete to accommodate construction projects in the district.

"There's no question that everyone needs this assistance based on the feedback we have from our ambassadors," BID president Rosemarie Sansone said, referring to the paid BID employees who patrol the district's streets and handle cleaning and hospitality duties.

Those workers assist visitors with directions about 60,000 times per year, according to the BID, which has coordinated its efforts with WalkBoston and local hotels among others with tourist and map expertise.

"We want this system to help them get from one point to another as easy as possible," Sansone said.

The most frequently asked questions at the Greater Boston Convention and Visitors Bureau's Tremont Street visitor information center also involve directions, according to CEO Pat Moscaritolo.

"Now you're going to have current, up-to-date, user-friendly maps that will help both people who are new to our city, who are visitors to the city or haven't been down in the area for a while," he said.

Even with GPS technology in mobile phones, it's reassuring to see directional signs that tell where you are and whether you're on track, he said.

"It's all part of having a service-oriented focus in taking care of visitors. We need to replicate that across our city, not just for the area that the BID operates in."

The BID's way-finding program coincides with an initiative by the city's Geographic Information Systems Division to create new informational maps that are displayed in outdoor advertising stands and include information such as tourist destinations, hotels, hospitals, MBTA stations and public toilets.

But existing city maps are "very stagnant" and don't really help people navigate from one place to another, according to Sansone.


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Tracking Gambling’s impact

Members of the state Gaming Commission will meet with a UMass Amherst-led research team this week for a progress report on the first year of a groundbreaking study that will help shape how the commission and the Legislature respond to the social and economic impacts of casino gambling.

Chairman Stephen Crosby and Commissioner Enrique Zuniga will meet Tuesday with researchers the commission hired last spring to conduct the study, which will cost 
$3.5 million for the first three years, with one-year extensions possible at a cost yet to be determined.

"This is a unique study in the history of gaming," Crosby said, noting it is the first one to trace the impact of casinos in real time, from before they are built to years afterward. "If the research identifies problems emerging, that data will inform us as we try to identify strategies to mitigate any negative consequences."

By mid-May, the researchers expect to complete a baseline survey of 10,000 randomly selected adults to determine whether they gamble, drink or engage in other behaviors that have been linked to gambling, said Rachel Volberg, a UMass Amherst sociologist and the study's principal investigator.

"This is an attempt to take a snapshot of what gambling behavior looks like in Massachusetts before casinos," said Volberg, whose 15-member team includes researchers from MIT, the University of Nevada and the University of Lethbridge in Alberta, Canada.

The team also is working with the Massachusetts Council on Compulsive Gambling and the state Department of Public Health to evaluate services for problem gamblers over the past 10 years, she said. Future prevention and treatment services, as well as the study, will be paid for with casino revenues through a public health trust fund DPH will oversee.

"Every jurisdiction is unique, but in general, what we've seen elsewhere is an increase in the prevalence of problem gambling in the wake of the introduction or expansion of gaming," said Volberg, who has studied gambling in more than two dozen states and 15 countries. "But that's typically been followed by a reduction as individuals and communities adapt and as services are introduced."

Richard McGowan, a Boston College professor and expert on gaming, called the study worthwhile and said it should have been done sooner, even though it comes with some caveats.

"One of the problems is people are going to want to know what's the actual social cost of gambling, and it's virtually impossible to do," McGowan said. "How do you figure the cost of divorce (as a result of problem gambling)? I don't know."

Equally difficult, Volberg said, is how to start a conversation about problem gambling with an addict.

"We've learned a lot," she said, "but we're still learning."


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'Obamacare' under attack as conservatives eye 2016

MANCHESTER, N.H. — Republicans eyeing the 2016 White House race battered President Barack Obama's health care law and nicked each other Saturday, auditioning before a high-profile gathering of conservatives that some political veterans said marked the campaign's unofficial start.

A speaking program packed with potential presidential candidates weighed in on the House Republicans' controversial budget, the party's struggle with Hispanics, the GOP's future and the upcoming midterm elections while taking turns on a conference room stage facing hundreds of conservative activists gathered in New Hampshire's largest city.

But the Republican Party's near-universal opposition to the president's health care law dominated the conversation just days after Secretary of Health and Human Services Kathleen Sebelius resigned after leading the rocky rollout of the program derided as "Obamacare."

Texas Sen. Ted Cruz declared that one resignation is not enough. "We are going to repeal every single word of Obamacare," said the first-term senator and tea party favorite.

Another tea party favorite, Kentucky Sen. Rand Paul, insisted that the GOP must broaden its appeal in order to grow. The Republican Party, he said, cannot be a party of "fat cats, rich people and Wall Street."

Neither Paul nor Cruz defended the sweeping budget plan authored by another potential presidential contender, Rep. Paul Ryan, R-Wis. The budget, approved by the Republican-led House in recent days, transforms entitlement programs such as Medicare and Medicaid to help reduce federal spending.

Former Arkansas Gov. Mike Huckabee said the Ryan plan was simply "a starting point," but that, "there would be some things I'd probably change," declining to be more specific.

Another high-profile Republican, real estate mogul Donald Trump, was more critical.

"His whole stance is to knock the hell out of Medicare, Medicaid and Social Security," Trump said of Ryan. "I would leave it alone. I don't want to hurt people."

The summit comes as prospective presidential candidates begin to step up appearances in key states ahead of the 2016 presidential contest, even though New Hampshire's first-in-the-nation presidential primary isn't planned for another two years.

"It's the unofficial kickoff of the 2016 process," said Republican operative Mike Biundo, who managed Rick Santorum's last presidential campaign.

As potential presidential candidates jockey for position, the stakes are high for the November's midterm elections, where Republicans are fighting to claim the Senate majority. The president's health care law could figure prominently in November House and Senate contests across the country.

The industrialist Koch brothers-affiliated Americans for Prosperity, which co-hosted Saturday's summit, has already spent millions of dollars on health care-related attack ads aimed at vulnerable Democratic senators in New Hampshire, North Carolina, Alaska, Colorado, Iowa and elsewhere.

Sebelius resigned on Friday, days after the Obama administration announced that enrollment in the Affordable Care Act had grown to 7.5 million, a figure that exceeded expectations and gave Democrats a surprise success after a disastrous rollout. It was welcome news for Democrats who've been forced to defend their support for the unpopular law.

In a conference call, Rep. Chris Van Hollen, D-Md., insisted that "Democrats are not running away from the Affordable Care Act."

Democratic National Committee spokesman Mike Czin noted that Republican opposition to the health care law was the foundation of the GOP's unsuccessful political strategy in 2012. He said that the debate has changed now that the law has been implemented and millions of people are enjoying its benefits.

"That's a debate that we're going to have, and we're eager to have," Czin said.

At the same time, Van Hollen, the senior Democrat on the House Budget Committee, called for Republicans to defend their support for a GOP budget plan introduced this week that would repeal the health care law, transform Medicare, reintroduce the "doughnut hole" for prescription drug costs and enact deep cuts in education.

Trump, who says he's also considering a Republican presidential bid, echoed many of the Democrats' concerns. "Leave my Medicare alone," he declared.

Campaigning in Iowa the night before, Ryan defended his recently passed budget plan as a sign of growing GOP unity.

"Some people wanted to go further, some people thought it went too far. The point is we unified around these common principles in a plan," the Wisconsin congressman said after headlining an Iowa GOP dinner. "That's very important to me — which is we can't just oppose, we have to propose."

Back in New Hampshire, conservatives also criticized another potential presidential contender who was not in attendance, former Florida Gov. Jeb Bush, who recently suggested that many immigrants enter the United States illegally because of love for their families.

Trump described Bush's suggestion as "out there."


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Ohio begins pushback against college player unions

COLUMBUS, Ohio — State pushback against a movement to unionize college athletes has begun in Ohio, the football-loving heart of a heated anti-labor campaign in 2011 and home to one of America's highest-grossing collegiate franchises, the Ohio State Buckeyes.

A measure approved by the state House on Wednesday, two weeks after a federal agency said football players at Northwestern University could unionize, clarifies that college athletes aren't public employees. The proposal appears to be the first of its kind to clear a state legislative chamber; it heads next to the state Senate.

The opposite is happening in Connecticut, where lawmakers are looking at clearing the path for college athletes to unionize. Some observers, though, think other states are more likely to follow Ohio's lead.

"This is a pre-emptive move," said John Russo, a union organization expert who formerly directed Youngstown State University's Center for Working-Class Studies.

The National Labor Relations Board official ruled March 26 that full-scholarship players at Northwestern University in Illinois are employees and therefore eligible to unionize. The university has appealed ahead of a vote by the athletes April 25.

Northwestern athletes leading the effort say they simply want a seat at the table since they have so little say on injuries, insurance, finances, scheduling and other aspects of their sports.

Federal labor law is in play at Northwestern because it's private, but states control policy at public universities — including giants such as Ohio State, Florida State, Michigan and Alabama, whose athletic programs generate millions in annual revenue. Federal data show Ohio State's athletic department generated $123 million in revenue last year, sixth-highest in the country.

Michael McCann, director of the Sports and Entertainment Law Institute at the University of New Hampshire, said he would not be surprised to see other states, especially those with powerful athletic programs at public colleges, follow the lead of lawmakers in Ohio.

But, he added, a declaration that college athletes aren't public employees might create an uneven playing field if athletes at private universities can unionize and receive benefits while those at public colleges in the same state can't.

"In theory, it could give the private universities a recruiting advantage," McCann said.

Such a law also would go even a step beyond "right-to-work" states that have laws that would prevent athletes from unionizing but still allow them to be considered public employees, Russo said.

In Connecticut — home to the teams at the public University of Connecticut that won both the men's and women's NCAA basketball titles this week — lawmakers are evaluating whether state law allows athletes to join a union.

"If there are any artificial barriers, then we should remove them," said Democratic state Rep. Patricia Dillon, noting athletes shouldn't be forced to join unions. "But there's no question that the whole concept of student-athletes was unjust from the beginning."

The National Conference of State Legislatures, which tracks statehouse legislation nationwide, said it doesn't know of proposals on college unionization in any other states, perhaps because many legislatures are out of session.

But Russo believes it's coming.

"All these individual states that have public-sector universities, they're going to move fast to say those athletes aren't public employees," said Russo, now a visiting research fellow at Virginia Tech.

The Ohio proposal's chances in the Senate are unclear. That chamber spearheaded a 2011 law limiting the bargaining powers of police, firefighters, teachers and other public workers. Voters later overwhelming repealed it.

The leader of a powerful labor union in Ohio criticized lawmakers for pushing for a change in defining athletes before hearing their concerns.

"They should try to engage in a productive way by dealing with the real concerns of fairness and safety where the players and university leaders have expressed common themes for change," said Ohio AFL-CIO President Tim Burga.

Ohio has a deep love affair with football, from high school to the NFL, which took root in Canton, now home to the Pro Football Hall of Fame. The state has eight football bowl subdivision teams, all of which would be affected by the employee-athlete provision.

Ohio State coach Urban Meyer said after the Northwestern ruling that he's always been "pro-student."

"They (athletes) should get a stipend. ... but to say that they can go out and get their own shoe contracts or those kinds of things, I start hearing that and I'm, like, 'Well, what would that do for this great sport?'" he said. "And, really, what would that do for college athletics as a whole?"

___

Associated Press writers Kantele Franko and Rusty Miller in Columbus and John Seewer in Toledo contributed to this report.


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Video: Did HHS Secretary Kathleen Sebelius resign due to Daily Show interview?

Photo by: 

The Associated Press

President Barack Obama and his nominee to become Health and Human Services secretary, Budget Director Sylvia Mathews Burwell, right, listen as outgoing HHS Secretary Kathleen Sebelius speaks in the Rose Garden of the White House in Washington, Friday, April 11, 2014, where the president made the announcment.


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Lawmakers look to combat seafood fraud

MOUNT PLEASANT, S.C. — Lawmakers in state capitals and in Washington are working to see that consumers are getting what they think they are getting when buying seafood.

More than 90 percent of America's seafood is imported and mislabeling is rife.

The conservation group Oceana reported last year that 33 percent of the more than 1,200 seafood samples it purchased and tested nationwide were mislabeled. Only seven of the 120 samples of fish purported to be red snapper really were red snapper based on DNA testing.

Lawmakers in states including Maryland and South Carolina have introduced truth in labeling bills.

And the Safety and Fraud Enforcement for Seafood Act has been introduced in both chambers of Congress. It would require information, such as where and when seafood was caught, to follow seafood through final sale.


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NSC backs disclosing software vulnerabilities

WASHINGTON — Disclosing vulnerabilities in commercial and open source software is in the national interest and shouldn't be withheld from the public unless there is a clear national security or law enforcement need, President Barack Obama's National Security Council said Saturday.

The statement of White House policy came after a computer bug called "Heartbleed" caused major security concerns across the Internet and affected a widely used encryption technology, the variant of SSL/TLS known as OpenSSL, that was designed to protect online accounts. Major Internet services worked this week to insulate themselves against the bug.

The NSC, which Obama chairs, advises the president on national security and foreign policy matters. Its spokeswoman, Caitlin Hayden, said in a statement Saturday that the federal government was not aware of the Heartbleed vulnerability in OpenSSL until it was made public in a private sector cybersecurity report. The federal government relies on OpenSSL to protect the privacy of users of government websites and other online services, she said.

"This administration takes seriously its responsibility to help maintain an open, interoperable, secure and reliable Internet," she said. "If the federal government, including the intelligence community, had discovered this vulnerability prior to last week, it would have been disclosed to the community responsible for OpenSSL."

The president's Review Group on Intelligence and Communications Technologies, which Obama appointed last year to review National Security Agency surveillance programs and other intelligence and counterterrorism operations, recommended in December that U.S. policy should generally move to ensure that previously unknown vulnerabilities "are quickly blocked, so that the underlying vulnerabilities are patched on U.S. government and other networks."

"The White House has reviewed its policies in this area and reinvigorated an interagency process for deciding when to share vulnerabilities. This process is called the Vulnerabilities Equities Process," Hayden said. "Unless there is a clear national security or law enforcement need, this process is biased toward responsibly disclosing such vulnerabilities."


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Seatbelt warning chimes in even though belt’s buckled

I really appreciated your response to the non-seatbelt wearer! I wear my seatbelt all the time, but a number of months ago the driver's side seatbelt light/warning chime in my 2006 Pontiac G6 started going off while the seat belt is buckled. The shop said it would be $400 to repair because they would have to take the seat out to get to the area to repair. The chime comes on immediately after starting the car, then again about five minutes later and always chimes five times. The light illuminates several times while I am driving and the chime does, too.

From the symptoms you describe, the problem could be as simple as the seatbelt switch located in the seatbelt buckle at your right hip or its harness connector under the seat. Or it could be a more serious issue with the SDM (sensing and diagnostic module) or IPC (instrument panel cluster).

I would suggest having the shop unplug and test the seatbelt switch to determine if it's the culprit. I think this can be done without removing the seat. If the switch is bad, have it replaced. If the switch is good and a scan tool confirms the SDM is telling the IPC the seatbelt is fastened — yet the light/chime are still indicating the seatbelt is unfastened — the problem is in the IPC. You'll have to decide if it's worth this level of repair.

Because of the somewhat intermittent nature of the light/chime coming on, my best guess is the seatbelt switch.

I have a 2014 Mitsubishi Lancer and was informed by the dealer service department that I need to use synthetic oil. I thought this was usually required for luxury or high-performance cars and an option for the rest of us. Do I really need to use synthetic oil in this car?

Without knowing which engine option is in your vehicle, my answer will have to be a bit generic. The maintenance recommendations from Mitsubishi call for API "SN" 0W-20 for their non-turbo engines and API "SN" 5W-30 for their turbocharged engines. Both petroleum-based and synthetic motor oils can meet these specifications, but why not use the best — a premium synthetic motor oil.

L L L

I am curious what your opinion is about using only DexCool antifreeze in our two Buick vehicles as recommended by GM. An auto mechanic and auto body repairman with 30 years experience advised me not to use this product as he found it clogged up the heaters/heating systems in vehicles.

DexCool coolant/antifreeze utilizes an organic acid anti-corrosion technology and claims a much longer service life than conventional antifreeze that utilizes phosphate/borate/silicate anti-corrosion technology. Both coolants are ethylene glycol-based for their antifreeze capabilities.

Is one type better than the other? That question has been and continues to be heavily debated. The biggest issue is oxidation of the coolant over time and mileage. As long as the coolant level is properly maintained and the coolant is flushed/replaced within recommended intervals, both work well.

I have a 2000 Buick Park Avenue. The driver's door refuses to open as easily as the others. It feels like there is a vacuum between the weatherstripping and the door frame. Please advise.

First, clean and lubricate the door seal/weatherstripping and seal area on the body with an aerosol silicone lubricant. If this does not help, perhaps the door has "sagged" on its hinges over the years and miles. A body shop may be able to realign the door for easier opening.

In the "old days" I used to do this by placing a piece of 2x4 below the hinges between the door and door frame and "push" the door toward close to slightly "readjust" the hinges.

If the hinge pins/bushings are worn, they can be replaced.

Paul Brand, author of "How to Repair Your Car," is an automotive troubleshooter, driving instructor and former race-car driver. Readers may write to him at: Star Tribune, 425 Portland Ave. S., Minneapolis, Minn., 55488 or via email at paulbrand@startribune.com. Please include a daytime phone number.


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High fees eroding many 401(k) retirement accounts

WASHINGTON — It's the silent enemy in our retirement accounts: High fees.

And now a new study finds that the typical 401(k) fees — adding up to a modest-sounding 1 percent a year — would erase $70,000 from an average worker's account over a four-decade career compared with lower-cost options. To compensate for the higher fees, someone would have to work an extra three years before retiring.

The study comes from the Center for American Progress, a liberal think tank. Its analysis, backed by industry and government data, suggests that U.S. workers, already struggling to save enough for retirement, are being further held back by fund costs.

"The corrosive effect of high fees in many of these retirement accounts forces many Americans to work years longer than necessary or than planned," the report, being released Friday, concludes.

Most savers have only a vague idea how much they're paying in 401(k) fees or what alternatives exist, though the information is provided in often dense and complex fund statements. High fees seldom lead to high returns. And critics say they hurt ordinary investors — much more so than, say, Wall Street's high-speed trading systems, which benefit pros and have increasingly drawn the eye of regulators.

Consider what would happen to a 25-year-old worker, earning the U.S. median income of $30,500, who puts 5 percent of his or her pay in a 401(k) account and whose employer chips in another 5 percent:

— If the plan charged 0.25 percent in annual fees, a widely available low-cost option, and the investment return averaged 6.8 percent a year, the account would equal $476,745 when the worker turned 67 (the age he or she could retire with full Social Security benefits).

— If the plan charged the typical 1 percent, the account would reach only $405,454 — a $71,000 shortfall.

— If the plan charged 1.3 percent — common for 401 (k) plans at small companies — the account would reach $380,649, a $96,000 shortfall. The worker would have to work four more years to make up the gap. (The analysis assumes the worker's pay rises 3.6 percent a year.)

The higher fees often accompany funds that try to beat market indexes by actively buying and selling securities. Index funds, which track benchmarks such as the Standard & Poor's 500, don't require active management and typically charge lower fees.

With stocks having hit record highs before being clobbered in recent days, many investors have been on edge over the market's ups and downs. But experts say timing the market is nearly impossible. By contrast, investors can increase their returns by limiting their funds' fees.

Most stock funds will match the performance of the entire market over time, so those with the lowest management costs will generate better returns, said Russel Kinnel, director of research for Morningstar.

"Fees are a crucial determinant of how well you do," Kinnel said.

The difference in costs can be dramatic.

Each fund discloses its "expense ratio." This is the cost of operating the fund as a percentage of its assets. It includes things like record-keeping and legal expenses.

For one of its stock index funds, Vanguard lists an expense ratio of 0.05 percent. State Farm lists it at 0.76 percent for a similar fund. The ratio jumps to 1.73 percent for a Nasdaq-based investment managed by ProFunds.

"ProFunds are not typical index mutual funds but are designed for tactical investors who frequently purchase and redeem shares," said ProFunds spokesman Tucker Hewes. "The higher-than-normal expense ratios of these non-typical funds reflect the additional cost and efforts necessary to manage and operate them."

Average fees also tend to vary based on the size of an employer's 401(k) plan. The total management costs for individual companies with plans with more than $1 billion in assets has averaged 0.35 percent a year, according to BrightScope, a firm that rates retirement plans. By contrast, corporate plans with less than $50 million in assets have total fees approaching 1 percent.

Higher management costs do far more to erode a typical American's long-term savings than does the high-speed trading highlighted in Michael Lewis' new book, "Flash Boys." Kinnel said computerized trades operating in milliseconds might cost a mutual fund 0.01 percent during the course of a year, a microscopic difference compared with yearly fees.

"Any effort to shine more light (on fees) and illustrating that impact is huge," Kinnel said. "Where we've fallen down most is not providing greater guidance for investors in selecting funds."

The Investment Company Institute, a trade group, said 401(k) fees for stock funds averaged 0.63 percent in 2012 (lower than the 1 percent average figure the Center for American Progress uses), down from 0.83 percent a decade earlier. The costs fell as more investors shifted into lower-cost index funds. They've also declined because funds that manage increasing sums of money have benefited from economies of scale.

"Information that helps people make decisions is useful," said Sean Collins, the institute's senior director of industry and financial analysis. "Generally, people pay attention to cost. That shows up as investors tend to choose — including in 401k funds — investments that are in lower than average cost funds."

But many savers ignore fees.

In a 2009 experiment, researchers at Yale and Harvard found that even well-educated savers "overwhelmingly fail to minimize fees. Instead, they placed heavy weight on irrelevant attributes such as funds' (historical) annualized returns."

The Labor Department announced plans last month to update a 2012 rule for companies to disclose the fees charged to their 401(k) plans. Fee disclosures resulting from the 2012 rule proved tedious and confusing, said Phyllis Borzi, assistant secretary for the Labor Department's Employee Benefits Security Administration.

"Some are filled with legalese, some have information that's split between multiple documents," Borzi said.

Americans hold $4.2 trillion in 401(k) plans, according to the Investment Company Institute. An additional $6.5 trillion is in Individual Retirement Accounts.

For years, companies have been dropping traditional pension plans, which paid a guaranteed income for life. Instead, most offer 401(k)-style plans, which require workers to choose specific funds and decide how much to contribute from their pay. Workers also bear the risk that their investments will earn too little to provide a comfortable retirement.

The shift from traditional pensions threatens the retirement security of millions of Americans. Many don't contribute enough or at all. Some drain their accounts by taking out loans and hardship withdrawals to meet costs. Sometimes their investments sour. And many pay far higher fees than they need to.

Of all those problems, fixing the fees is the easiest, Center for American Progress researchers Jennifer Erickson and David Madland say.

They are calling for a prominent label to identify how a plan's fees compare with low-cost options. That information, now found deep inside documents, shows the annual fees on investing $1,000 in a plan. Yet that figure, usually only a few dollars, doesn't reflect how the fees rise into tens of thousands of dollars as the account grows over decades. The researchers say the Labor Department could require more explicit disclosure without going through Congress.

Part of the blame goes to employers that offer workers high-fee plans.

"The good options are out there," said Alicia Munnell, director of the Boston College's Center for Retirement Research. "But when you introduce bad options into a plan, you attract people to them. There are a lot of people who think they should buy a little of everything, and that's diversification.

"I want the world to know that fees can really eat into your retirement savings."

___

Contact Josh Boak on Twitter at http://Twitter.com/joshboak and Paul Wiseman at https://Twitter.com/PaulWisemanAP


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Sebelius: Health care launch 'terribly flawed'

WASHINGTON — The Obama administration's timeline for having ready the new health care law's online sign-up system "was just flat out wrong," outgoing Health and Human Services Secretary Kathleen Sebelius said in an interview that aired Sunday.

The departing health chief also said the two months when healthcare.gov was plagued with technical problems were "a pretty dismal time" and the low point of her five-year tenure. But she defended the law's impact and said millions of Americans now have access to health care because of it.

"People have competitive choices and real information for the first time ever in this insurance market," said Sebelius, who last week announced her resignation.

But she acknowledged the rocky rollout for the online sign-up system fraught with technical problems that left Americans frustrated.

"Clearly, the estimate that it was ready to go Oct. 1 was just flat out wrong," Sebelius said.

HealthCare.gov was envisioned as the principal place for people to buy insurance under Obama's health care law. But its first few weeks were an embarrassment for the administration and its allies.

"Well, I think there's no question — and I've said this many times — that the launch of the website was terribly flawed and terribly difficult," Sebelius said.

Obama set a Dec. 1 deadline to have the website repaired, a move that left Sebelius nervous, she said.

"Having failed once at the front of October, the first of December became a critical juncture," she said. "That was a pretty scary date."

Sebelius' resignation comes just a week after sign-ups for insurance coverage ended, enrolling 7.1 million people and exceeding initial expectations. Enrollment has since increased to 7.5 million as people were given extra time to complete applications.

The departing secretary said she decided after the 2012 presidential election that she wanted to leave the administration but decided to stay through the sign-up period. Sebelius said Obama did not try to convince her to stay through the end of his term.

"I thought it was fair to either commit till January of 2017 or leave with enough time that he would get a strong, competent leader," Sebelius said.

Sebelius spoke to NBC's "Meet the Press."


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